Quality Policy

Dominion Colour Corporation and Subsidiaries (DCC) provide colour to the world with a reputation for consistent quality excellence.

DCC manufactures and supplies inorganic and organic colour pigments, pigment preparations and dispersions, to our customers in the plastics, coatings, printing ink and paper industries worldwide. DCC’s management and employees recognize that the achievement and maintenance of quality excellence of our products and services is a cornerstone of DCC’s success.

We are committed to excelling in fulfilling the needs and expectations of our customers through designing, manufacturing, supplying, and delivering quality products that consistently meet or exceed customer requirements.

Total customer satisfaction is our ultimate goal. To help meet this goal, DCC has implemented and maintains a Quality System (QS) that conforms to ISO 9001. This system is described in the ISO 9001 Quality Management System (QMS) Manual.

The QMS Manual is complemented by procedures for product development through to customer delivery including purchasing, customer order review, product specifications, testing, control of nonconforming products and corrective action, internal audits, and documentation control.

DCC's Quality Policy is supported by the following commitments and goals i.e.:

  • To continually satisfy our customers' needs and expectations through our products, services and communications
  • To continually expect and support quality performance and excellence in everything we do
  • To respond quickly and effectively to our customers' needs and requests at all times
  • To progressively eliminate customer complaints by supplying consistent quality products on time, free from packaging, shipping and invoicing deficiencies from all locations
  • To continually improve productivity, Do It Right First Time (DIRFT), and costs in all our operations
  • To progressively eliminate slow moving and non-saleable inventory at all sites
  • To obtain and maintain ISO 9001 registration at all DCC sites

DCC is committed to the improvement of its quality performance through applying resources and training to continually improve our product and service offering to our customers. Quality Plans are developed and implemented for each DCC site. A Management Review of the Quality System is conducted annually to ensure the continuing suitability, adequacy and effectiveness of the QS. This includes a review of the progress in meeting objectives and targets set for Quality Improvement Plans and ISO 9001 Scorecards each year.

The ultimate responsibility for implementing this policy and meeting the objectives rests with Senior Management; however, all DCC employees have specific responsibilities for which they are held accountable.

5 April 2017 (Revision 15)

Featured Products

DCC Yellow 2100

DCC Yellow 2100 This green shade yellow bismuth vanadate pigment can be used universally in the high-end coatings market, making it a superior choice compared with competitive grades. Downstream customers will be pleased with its eco-label compliancy (zinc-free).

DCC Orange 7336

DCC Orange 7336 DCC® Orange 7336 is a high-performance orange organic pigment with excellent weatherfastness, heat stability, chemical resistance, and dispersibility. This product is well suited for waterborne and solventborne coatings applications where rheological stability is paramount.